General information

Child care

Please note that no official arrangements have been made for child care during the conference. Please check with the hotel you are staying at who may be able to assist you further with babysitting services during your stay.


The average maximum temperature in September is 18°C and the average minimum temperature is 9°C.


All communication with registered delegates will be by email wherever an email address is provided. If you register and do not receive a confirmation either by email within five working days, please contact the Conference Secretariat, Encanta Event Management, by phone on +61 3 9863 7609.


Conference Sessions: Smart Casual

Welcome to Victoria Reception: Smart Casual


Registration fees do not include insurance of any kind. It is strongly recommended that all delegates take out their own travel and medical insurance prior to coming to the conference.

The policy should include loss of fees/deposit through cancellation of your participation in the conference, or through cancellation of the conference itself, loss of airfares for any reason, medical expenses, loss or damage to personal property, additional expenses and repatriation should travel arrangements have to be altered. Neither the Conference Secretariat nor the Organising Committee will take any responsibility for any participant failing to insure. Please speak to your travel agent or airline in regard to this matter.


All tea breaks and lunches will be served among the exhibition. We recognise that some delegates may have special dietary requirements. Please advise the Conference Secretariat via the registration form or in writing should you require alternative arrangements be made on your behalf.

Please Note: Dietary requirements received less than 72 hours prior to the event cannot be guaranteed. Kosher meals may be available, however please note this will be at an additional cost.


Car parking is available at the MCEC.

All day early bird parking is approximately AU$17.00. Visit the MCEC website for other parking and public transport options.

*Price may be subject to change without notice

Privacy statement

When you register for this event relevant details may be incorporated into a delegate list for the benefit of all delegates, sponsors, exhibitors, Encanta Event Management and other parties directly related to the conference. Should you wish for your details not to be included in this list, please tick the privacy requested box on the registration form.

Smoking policy

The MCEC has a no smoking policy. This policy also applies to the majority of restaurants, bars and shopping centres in Melbourne.

Travel and transport

Airport Transfer

Taxis are easily available at a cost of approximately AU$60 (depending on the time of day). Public transport from the airport to the city is also straightforward and, additionally, the SkyBus and Airport Shuttle runs between the airport and most major city hotels.

Please liaise directly with your hotel or travel agent if you require the Airport Shuttle.

A taxi rank is located at the MCEC. Conference staff can assist with directions to the taxi rank.


All international travellers (with the exception of New Zealand passport holders) must obtain a valid visa before travelling to Australia. For international delegates, this process is extremely simple. Through the Australian Electronic Travel Authority (ETA) system, travellers from a range of countries can apply for an ETA on the Internet, through a travel agent or an airline. The ETA is the electronic equivalent of a visa for the short-term traveller, and replaces the passport visa label or stamp. Most online applications are processed instantly with travellers enjoying the added benefit of faster processing at the airport. Approved applications are electronically recorded on Australian Government systems and can be electronically confirmed by airline check-in staff prior to boarding. For visitors who are not eligible for an ETA, Australian visitor visas may also be issued on the spot or in most cases within 24 hours at Australian Embassies and Consulates overseas.

For more information, visit:

Public Transport

For information on Melbourne’s public transport, visit

Car Rental

There is a host of car rental companies in Melbourne with tidy, reliable and economical cars to suit all travel needs.


The information in this website is correct at the time of printing. The Organisers reserve the right to change any aspect of the program without prior notice.


In the event of industrial disruption or other unforeseen circumstances, the Host, Organising Committee and Encanta Event Management accept no responsibility for loss of monies incurred by delay or cancellation.

Principal Partner

Platinum Sponsors

Gold Sponsor

Associate Sponsors


Principal Partner

Platinum Sponsors

Gold Sponsor

Associate Sponsors


Principal Partner

Platinum Sponsors

Gold Sponsor

Associate Sponsor


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